Your Opinion Is Important

SHERIFF TYLER RODEN

The intent of the Cullman County Sheriff's Office customer survey is to gain insight into the sheriff's office from the eyes of the citizens we serve. This customer survey is for an overall evaluation of sheriff's office operations and as a tool to monitor our delivery of services.  

   Your concerns are important to the Sheriff's Office and we would like to follow up on any concerns you may have expressed. Your name and daytime phone number will assist us in contacting you.

Name

Phone #:

             2567340342

 Case #

Please enter the case number assigned to your offense.

1. How did you contact the sheriff's office?

911

Business Line

Other

2. Was the phone answered promptly?

yes

No

Comments

3. was the purpose of your contact addressed promptly and courteously?

yes

No

Comments

4. How would you rate the initial contact?

Excellent

Good

Fair

Poor

No opinion

Comments

5. How would you rate the on-scene arrival time to your request for service?

Excellent

Good

Fair

Poor

No opinion

Comments

6. Did the sheriff's representative show concern for your individual situation?

yes

No

Comments

7. How would you rate the courtesy of the sheriff's office representative's on the Scene?

Excellent

Good

Fair

Poor

No opinion

Comments

8. How would you rate our field representative's ability to resolve your situation?

Excellent

Good

Fair

Poor

No opinion

Comments

9. Was the sheriff's office representative neat and well dressed?

yes

No

Comments

10. Did you receive a phone call or letter identifying the investigator assigned to your case?

yes

No

Comments

11. Did the investigator show concern for the situation and for you as a victim?

yes

No

Comments

12. Are you satisfied with the investigators explanation of what to reasonably expect from this investigation and any subsequent prosecution?

yes

No

Comments

13. Were you kept informed of the progress of your case?

yes

No

Comments

14. Please rate your overall satisfaction with the investigation:

Excellent

Good

Fair

Poor

No opinion

Comments

15. How do you rate the sheriff's office overall service to you in this situation?

Excellent

Good

Fair

Poor

No opinion

Comments

16. How could the sheriff's office have improved their service to you in this incident?

17. How would you rate the sheriff's office overall service to you in this situation?

Excellent

Good

Fair

Poor

No opinion

Comments

18. How could the sheriff's office have improved their service to you in this incident?

19. How safe is it to walk in your neighborhood/community at night?

Very Safe 

Safe

Somewhat Safe 

Unsafe

Very Unsafe 

Comments

20. Please identify the primary concerns regarding CRIMINAL activity in your neighborhood/community or on your street/road.

( Please write in your neighborhood/street/road)

Burglary/Theft 

Drugs

Gangs

Vandalism 

Violent Crime 

Other 

21. Please indicate your primary concern regarding nuisance activity in your neighborhood or on your street/road:

22. Is there anything that we can do for you today or contact you back with Information?

yes

No