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The E-911 Communications Center received a total of 151,320 calls for service on administrative lines during 2007. The E-911 Communications Center answered a total of 27,398 calls for service from the E-911 telephone lines. Of that total, there were 20,338 calls for Law Enforcement Services, 2,976 calls for Medical Services, and 1169 calls for the services of Volunteer Fire Departments. The E-911 Communications Center also maintains all files concerning entries into the National Crime Information Center/Alabama Criminal Justice Information Center computer systems. Such files included wanted persons, missing persons and stolen property.

Communications - Most often referred to by deputies as 'dispatch', can best be described as controlled chaos during an emergency situation. The dispatcher can often be found talking to a complainant on the phone, responding to a deputy on the radio, attempting to make contact with a supervisor over a cell phone all while typing information concerning the call into the CAD (Computer Aided Dispatch) System. Making sure that all goes according to plan is Leigh Allen, supervisor and trainer over 12 dispatchers who work around the clock, 365 days per year. The dispatcher is often the only link between a victim and the right kind of help and is charged with insuring that assistance - whether in the form of a sheriff's deputy, firefighters or ambulance services - arrives in a timely manner. The calls for service in 2007 averaged 12,610 per month with another 2,283 emergency E-911 calls. The dispatch center received an average of 406 administrative calls per day and 76 E-911 emergency calls per day. Without the assistance of the Cullman County 911 Board many of the current updates to the E-911 Communications Center would not have been possible. Their past and continued support has been immeasurable.